What our families say...

At Norland Nursery we continually strive to develop and improve our nursery and therefore our parent’s feedback is vitally important to us. Parent questionnaires are sent out regularly and here is just some of the feedback we have received. There is also some great feedback that has been put onto the Norland Nursery page of the BathMums website, click here to have a look and leave your own comments.

"There was such a welcoming feel when we visited"

"We like the overall welcome for children and parents"

"It’s all been a very good experience – Thank you."

"We love the nursery, the children and the staff seem happy – great combination."

"The family groups with key workers builds a very good relationships with the children."

"Very pleased with the service"

"It’s all been a very good experience – Thank you."

"You are all doing a fantastic job!"

"A friend recommended the nursery; after I visited my decision was based on the quality of the nursery and the staff."

"Having looked around we were very impressed"

"The staff are friendly, polite and happy to help. It is always a clean, safe and inviting place for children to play"

“You are doing a great job and I know you want the best for each child – you can’t want for more as a parent.”

“I have been extremely impressed with the one to one care and attention from our key worker in settling in our son.”

“I particularly like the home/nursery links with good communication at the beginning and end of the day.”

“The quality of care and education at Norland Nursery is fantastic.”

“We are very impressed with Norland. It is a very caring environment helped especially by the key family.”

Ofsted Report

“…staff are fully involved in the creation of this new and exciting nursery.”

“Partnership with parents and other agencies is very effective and highly valued.”

“Excellent settling in arrangements, (for instance,) through home visits and regular dialogue with parents”

“Children benefit from healthy and nutritious snacks and meals provided for them by the cook in a scrupulously clean kitchen.”

“Children are cared for in a safe and secure environment.”

“Strong and positive partnerships between providers, parents and other agencies ensuring children’s individual needs are met.”